{"id":1149,"date":"2017-03-29T08:56:16","date_gmt":"2017-03-29T07:56:16","guid":{"rendered":"https:\/\/kaerelskincare.com\/faq\/"},"modified":"2020-04-07T08:38:41","modified_gmt":"2020-04-07T07:38:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.kaerelskincare.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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<\/span>FAQ<\/span><\/div><\/div>[vc_empty_space height=”20px”][vc_column_text]What does it mean when we say that Kaerel skin care products are ‘natural’?
\n<\/strong>All the ingredients that Kaerel skin care uses for its products originate from natural ingredients derived from plants, flowers and herbs.<\/p>\n

What is the difference between natural and biological care products?<\/strong>
\nAlthough these two terms are often used interchangeably by consumers, there is a difference. The ingredients that Kaerel skin care uses all come from natural sources and a few natural ingredients originate from the world of organic agriculture. Officially, the description ‘biological care product’ can only be applied if all the ingredients are natural, unprocessed and originate from organic agriculture. Unfortunately, there is often little or even no supply of such products.<\/p>\n

Are all the products in the Kaerel skin care range safe?<\/strong>
\nAll the products are safe. The products are manufactured and tested with the greatest care, then certified in accordance with the relevant European cosmetics legislation.<\/p>\n

Can Kaerel skin care products cause a rash?<\/strong>
\nNatural ingredients form the basis of all the Kaerel skin care products. If a person is allergic to any of these ingredients, it could indeed lead to a rash and irritation. So look carefully at the INCI<\/a>. If you have any queries, please get in touch with us via info@kaerelskincare.com<\/p>\n

Are Kaerel skin care products suitable for vegans?<\/strong>
\nAll the products are vegan.<\/p>\n

Do Kaerel skin care products have a best-before date?
\n<\/strong>No, Kaerel skin care products do not have a best-before date. Printing on the tube indicates how many months the products can be kept after opening. Bear this time period in mind when you are using the products.<\/p>\n

How much does Kaerel skin care charge for P&P?<\/strong>
\nSee the section on charges: transport costs<\/a><\/p>\n

How long will it take before the products are delivered?<\/strong>
\nThe maximum delivery time for products (within the Netherlands) is 5 working days from the date of payment.
\nYou are welcome to contact us for delivery times to other countries. Just send an email to: info@kaerelskincare.com<\/p>\n

If I don’t want the product after all, can I return it?<\/strong>
\nYou have the option to return the product within 14 calendar days of delivery. The consumer must bear the cost of P&P. You will receive a refund if the product is received back – undamaged and unopened – within that 14 day period. The address for returns is:
\nKaerel skin care
\nCatharijnesingel 90
\n3511 GR Utrecht
\nThe Netherlands<\/p>\n

Can I sell Kaerel skin care products in my own shop \/ webshop?<\/strong>
\nYes, that’s an option. We invite you to contact Kaerel skin care, using the contact form on the website or by sending an email to: info@kaerelskincare.com<\/p>\n

Other queries?<\/strong>
\nPlease feel free to contact us by means of the contact form on the website or by sending an email to: info@kaerelskincare.com[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”vc_default” full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1490774596061{margin-bottom: -65px !important;background-color: #000000 !important;}”][vc_column][vc_row_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”952″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row type=”vc_default” css=”.vc_custom_1497365873782{margin-top: -40px !important;}”][vc_column][vc_empty_space height=”20px”][vc_column_text]What does it mean when we say that Kaerel skin care products are ‘natural’? All the ingredients that Kaerel skin care uses for its products originate from natural ingredients derived from plants, flowers and herbs. What is the difference between natural and biological care products? Although these two terms are…<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1149","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/pages\/1149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/comments?post=1149"}],"version-history":[{"count":3,"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/pages\/1149\/revisions"}],"predecessor-version":[{"id":2048,"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/pages\/1149\/revisions\/2048"}],"wp:attachment":[{"href":"https:\/\/www.kaerelskincare.com\/en\/wp-json\/wp\/v2\/media?parent=1149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}